Basierend auf 504 geprüften Bewertungen

Sie haben in diesem Hotel übernachtet. Wir haben es überprüft.
4,0 von 5
Von 91% der Gäste empfohlen
4,0 Sauberkeit der Zimmer
4,2 Service
3,9 Komfort der Zimmer
4,0 Allgemeiner Zustand
Sie haben in diesem Hotel übernachtet.
Wir haben es überprüft.
5 von 5
Empfohlen
für Alle
von einem verifizierten Reisenden

Precies wat je nodig hebt

Veröffentlicht am 26.01.2015
Om kort te gaan een geweldig hotel met al z'n faciliteiten
4 von 5
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von einem verifizierten Reisenden

good hotel close to the Gay bars.

Veröffentlicht am 25.01.2015
Minus: Top up the coffee and make sure there is enough food for breakfast. if there was nothing of a certain thing we told staff and they got more. Thanks.
Ort: The gay bars are behind the hotel and also more a few blocks away. Shopping is nearby and good access to the sight seeing buses.
We arrived for our short break and the hotel let us leave our bags at reception because we were too early to check in. Came back later and got our room keycard. Room was nice, but a bit dark, but that's a feature of the hotel, as are the corridors. There was a bad smell from the toilet on the first night when flushing it but the next day it was okay. The shower was good but we only got red hot water, which we reported and it was fixed immediately. Minor quibbles aside, the hotel was good. Breakfast was okay too, and the staff were always there to help.
4 von 5
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für Sonstige
von einem verifizierten Reisendenaus Zurich

Good hotel at the heart of gay life

Veröffentlicht am 23.01.2015
Vorzüge: Location, room comfort
Minus: Staff needs to be more helpful.
Ort: Close to all gay bars, clubs, etc.
Checking in was great (helpful and friendly staff) During stay no problems at all. Facilities worked just fine, room was cleaned, nothing to complain about. Checking out not such a great experience. I only wanted some information/direction but had a feeling that once you check out, staff felt that they had no more obligation to be helpful. At the end of the day, I wanted nothing more than information.
2 von 5
von einem verifizierten Reisenden

Schade hat keine 3 Sterne

Veröffentlicht am 23.01.2015
wird leider dem Image gerecht, hatte anderes erwartet.
4 von 5
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von einem verifizierten Reisenden

Good hotel close to shops and pubs/bars.

Veröffentlicht am 11.01.2015
Good hotel close to a beautiful area in Berlin. Near to U-Bahn and to lots of bars and pubs.
5 von 5
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für Alle
von einem verifizierten Reisendenaus Treviso

Piacevole Hotel nel centro della città!

Veröffentlicht am 09.01.2015
Pulitissimo, ordinatissimo con personale all' altezza. L' hotel è comodo a tutti i servizi di collegamento presso tutte le attrazioni della città.
4 von 5
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für Alle
von einem verifizierten Reisendenaus Zaandam

Hotel goede centrale ligging.

Veröffentlicht am 23.12.2014
Zeer vriendelijke ontvangst. Mooie moderne kamer. Prima ontbijt van 07.00 tot 12.00 uur!!! Uitchecken tot 12.00 uur.
2 von 5
von einem verifizierten Reisendenaus London

Great location, but disappointing otherwise

Veröffentlicht am 16.12.2014
Vorzüge: Location. 6th floor spa and roof terrace. Breakfast.
Minus: Room design and facilities.
Ort: 2mins walk from Wittenburg Platz U-bahn, Ka De We, the shops of Kurfurstendamm, the main train hub of Zoologischer Garten.
A great location very close to Wittenburg Platz. However, beyond that we were disappointed. The hotel looks stylish but rooms are small (we were 5th floor, room 511). Have management personally tested these rooms? Poor storage; no coat hooks, two small drawers, one small exposed clothes rail with six hangers. Bath design that results in shower water all over the floor. Power box that means you scrabble in the dark trying to fit your room key into the slot to switch on power and thus turn on the light. A floor to ceiling window that didn't fully close meaning there was damp on the wall and exterior noise. Bedside lamps that couldn't switch off. Insufficient extractor fan meaning a shower turned the room into a sauna. The rooms just aren't practical and need personal roadtesting by management. On the plus side, the 6th floor spa is wonderful. The breakfast is good. The majority of staff were pleasant and friendly. Unfortunately however the experience was that of genuine disappointment and I wouldn't recommend.
Kommentar von Hotelmanagement
18.12.2014 von manager, Hotelmanagement
Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín
4 von 5
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für Paare
von einem verifizierten Reisenden

Sehr zentral gelegen.

Veröffentlicht am 08.12.2014
Ort: Sehr zentral gelegen. U - Bahnstation in unmittelbarer Nähe. 3 Minuten zum KaDeWe.
ImAllgemeinen war alles ok. Leider wurde das Duschgel und Shampoo nicht aufgefüllt. Auch ein benutztes Glas blieb stehen.
Kommentar von Hotelmanagement
11.12.2014 von manager, Hotelmanagement
Lieber Gast, Vielen Dank, dass Sie sich die Zeit genommen haben, uns Ihre Meinung zu Ihrem Aufenthalt bei uns mitzuteilen. Wir hoffen, Sie bald wieder bei uns begrüßen zu dürfen! Mit freundlichen Grüßen, Juan Carlos Utrilla General Manager Axel Hotel Berlín
5 von 5
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von einem verifizierten Reisenden

Great hotel

Veröffentlicht am 01.12.2014
Great hotel, great staff. Our room was noise because of the main road, we asked to changed and it was arranged straight way. Friendly, clean and great. Definitely when going back to Berlin will stay at Axel. Joe from London
Kommentar von Hotelmanagement
05.12.2014 von manager, Hotelmanagement
Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Juan Carlos Utrilla General Manager Axel Hotel Berlín