I have stayed here many before and while it is convenient and reasonably well maintained, the biggest negative is the Main Line train just 50 yards from the front door. The train sounds its horn and passes by the hotel probably 6 to 8 times a night. The second negative is the lack of an elevator or lift to get to the second floor. The third negative is the lack of maid service. We stayed 3 days. The beds were never made, and the towels were never changed. Other than those negatives the stay was acceptable.
Kommentar von Hotelmanagement
28.09.2023 von Regan, Hotelmanagement
Hello George, thank you for taking the time to share your concerns with us. We're glad that we were able to connect earlier today and address them in more depth. Our goal is to make sure every guest is satisfied with their stay, and we are sorry to hear that yours was anything less than the best. We are looking forward to having you back again soon so we can make things right. If you have any concerns at all, before, during or after your next stay, please connect with one of our front desk representatives and they will be more than happy to assist you.